Opens in a new tab

A practical guide to measuring what matters.

Which indicators are worth tracking, and how to use them to decide what happens next.

A practical guide to measuring what matters.Demo

Marketing reports have a habit of growing. Impressions, reach, followers, sessions, bounce rate, time on page. All real numbers, and almost none of them tell a business owner what to do on Monday. A useful report is short, matched to the purpose of each activity, and ends with a decision.

Match the measure to the job

Each activity has a job, and the measure should test whether it is doing it:

  • Website: form completions, calls and bookings, tracked per page.
  • Search: impressions and clicks for the terms you care about, and visits to priority pages.
  • Content and social: publishing consistency, referral traffic and enquiries you can trace back.
  • Paid: cost per conversion and lead quality, not clicks.
  • Email: what people do after the click, not just the open rate.

Record a baseline first

Before changing anything, write down where the numbers are today. It sounds obvious. It is skipped constantly, and without it nobody can honestly say what worked.

End every report with a decision

Which page gets improved next? Which campaign loses budget? Which content gets more of it? If the report does not answer those questions, it is a dashboard, not a report.

TD
Turnkey Digital

Written by the Turnkey Digital team. We help businesses connect their website, search, content, social, paid and automation into one system around their goals.

Let's talk

Questions about your own marketing?

Reading is a good start. A discovery call is better: we will look at your foundations, visibility and growth opportunities together.